Fan Information Guide
Planning on coming to the Bowl? Have questions about the Tampa Bay area? Below are answers to some of our most frequently asked questions. We will also have a downloadable fan guide in October filled with information.
Fan Information Guides
|Download the Fan Information Guide in PDF|
Click on a Topic Below
- Accessible (ADA) Seating & Parking
- Assistive Listening Devices
- Busch Gardens
- Camera/Video Equipment
- Changes to Stadium for your Health
- Diaper Bags
- Events Schedule
- Face Coverings
- First Aid
- Gates Open
- Information Booths
- Items Not Allowed in Stadium
- Mobile Tickets
- Noise Makers
- Prohibited Items
- Radio & TV
- Seating Diagram
- Security Policies
- Selection of Teams
- Team Practices
- Television Broadcast
- Travelers Checks
- Visitor Bureau/Information
- Wheelchair Seating
Accessible (ADA) Seating & Parking
Raymond James Stadium meets ADA guidelines for seating, restrooms, concession stands and signage. Tickets are available through the Bowl ticket office (813-874-2695), and at Ticketmaster after November 20th. Handicap parking is available on game day only on a first come basis. Cost is $40. For more information ask for a "Guide for Guests With Disabilities" from an information booth or the Tampa Sports Authority office (813) 350-6500.
Assistive Listening Devices
TDD machine and assistive listening devices available at information/concierge booths located on the main concourse near the entrance/exit ramps, and near the center of each upper concourse. Raymond James Stadium can be reached via TDD at (800) 955-8771.
Two ATMs are located on the main concourse near ramp towers B and D, and two more in the club lounges.
The Tampa Bay area offers numerous attractions from Busch Gardens to Zoo Tampa or our many museums. Go to the Things to Do / Places to Go page for a listing of our favorite attractions in the area.
Raymond James Stadium has a "No Bag Policy". Only clutch purse no larger than 4.5"x6.5" will be allowed. Backpacks, duffle bags, fanny packs and large bags are not permitted in the stadium. For more details see Prohibited Items.
Must be checked by the FHP before display. No advertisements, no wood or metal can be used. Must be in good taste. May not be hung over equipment or existing signage including field wall.
The Tampa Bay Area has some of the best beaches in the world. In fact, two are ranked in the Top 10. For more information link to the VisitTampaBay.com and St. Petersburg/Clearwater Area Visitor Bureau sites.
Busch Gardens is located in Tampa and is one of the best attractions in the state. Offering a large variety of animal exhibits and thrilling rollercoasters it has something for everyone. For more information link to www.buschgardens.com.
Video cameras and GoPros are not allowed. Camera lenses over 12 inches not permitted. Also no selfie sticks, gimbals or extenders are allowed. No commercial use of photographs shot in stadium.
Overnight parking is NOT permitted in stadium parking lots. On game day campers/RVs over 25 feet in length must park in lot 8. Cost is $160 for campers and buses. RVs needing overnight parking please check out Lazydays RV Resort.
Changes to Stadium for your HealthNumerous upgrades have been made to Raymond James Stadium to provide a safe and healthy environment for your visit from new filtration systems, sanitizing and contactless facilities. Please see all the changes we have made here. https://raymondjamesstadium.com/safetyfirst
Children 3 years old and younger are admitted for free as long as they do not require their own seat (must sit on parents lap).
No containers, including cans, bottles or coolers, lunch boxes, drinks or food can be brought into stadium.
Diaper Bags are Not allowed. See Prohibited Items.
Directions to Raymond James Stadium can be found on the Stadium Directions page of this site.
Elevators for handicapped fans are located at gates A & C ramp towers. Elevators are also located in center of east and west club concourses. Each entry/exit ramp lower also includes escalators. Escalators go up only until mid-way throughout the third period at which time they are reserved to go down only.
A complete schedule of Bowl events can be found on the Events Calendar page of this site.
Face coverings are not required for fans however they are welcome to wear them if desired.
Located near ramps B & D on the main and upper concourses and ramp C on the lower (field) level. Paramedics are positioned on the east and west walkways of the main and upper levels and on the endzone concourses.
There are 168 concession areas in the stadium. There are also four sports bars and two specialty restaurants on the Club concourses. Food & Beverage bundle options will be available for purchase. Only single use items (no refillable soda or popcorn) includes All concessions are cashless only and contactless. Plexiglass has been installed at all POS. condiment stations and vending hawkers have been eliminated. The stadium meets ADA guidelines for concession stands.
Gates open at 10:30 AM ET on game day. Kickoff is 12:00 PM ET for the January 1st, 2024 game.
A directory of official bowl hotels is found on the Tampa Bay Area Hotel Partners page of this site. For a complete directory of area properties link to the Visit Tampa Bay or Visit St. Petersburg - Clearwater sites.
Information/concierge booths are located on the main concourses near each entrance/exit ramp, and near the center of each upper concourse.
Items Not Allowed in Stadium
Please check the Stadium Policies page of this site for a list of items not allowed in the stadium.
Bowl merchandise can be purchased at the stadium on game day, at the Bowl Clearwater Beach Day event and at the New Year's Eve Parade in Ybor City. Additional retail outlets are typically setup in Lot 5 the day before the game, and at various hotels during bowl week including the Grand Hyatt Tampa Bay and the Tampa Marriott Water Street Hotel. These locations and hours will be announced in December. You may also order items in the Merchandise section of this site.
All tickets will be Mobile. For information about mobile tickets and a guide on how to use mobile tickets see the Mobile Ticketing FAQ.
The Tampa Museum of Art, Salvador Dali Museum and many more are home to Tampa Bay. For more information see the Things to Do / Places to Go page of this site or the visitor bureau web sites.
Artificial noise makers (air horns, bullhorns, whistles, vuvuzelas, etc.) are not allowed in stadium.
Stadium parking lots open a 8:00 AM on game day. All parking is cashless and on a first come basis. Costs are $40 for automobiles, $160 for campers, buses and limos. See the Stadium Directions page of this site for more details. Limited advance purchase of parking is also available here.
See a list of prohibited items that are not allowed in the stadium.
Radio & TV
The Bowl will be carried by the bowls national Bowl Season Radio Network, by both school radio networks and in the Tampa Bay market on 620 AM or 95.3 FM WDAE. The game is televised nationally and internationally via ESPN2 TV.
There are 88 restrooms in the stadium. Restrooms are located in the main and upper concourse levels at the end of each tunnel. Companion restrooms are located near the entry/exit ramps. All restrooms feature touchless toilets, faucets, soap dispensers & paper towel dispensers.
Raymond James Stadium has a Global BioRisk Advisory Council Star Rating for cleaning, disinfection and infectious disease prevention.
A Cleaning and staffing plan, pre/post event sanitization, sanitization teams for all high touch surfaces, Clorox 360 sanitizing systems, backpack electro-static sprayers, UVC germicidal lights installed on ramp and escalator handrails and in stadium offices, press box, warehouse, team store, locker rooms, clubs and elevator lobbies.
The stadium has over 700 hand sanitizer stations and portable wash stations at various locations including parking lots and gates.
For information on stadium security & policies go to the Stadium Policies section.
Selection of Teams
Teams are selected to play in the ReliaQuest Bowl based on a variety of criteria. The bowl generally gets the second selection after the CFP Bowls from the SEC and the Big Ten Conference. However, if a Big Ten team goes to the Orange Bowl (excluding years the Orange Bowl hosts a semi-final playoff game) then we select an ACC team or Notre Dame instead. Factors such as the the number of SEC and Big Ten CFP Bowl selections may adjust this selection order. The bowls Team Selection Committee makes a recommendation to the bowls Board of Directors which has the final decision. No decision will be made prior to the final regular season and conference championship games being played by teams from these two conferences. Teams for the January 2024 game will be announced the afternoon of Sunday December 3rd, 2023.
Raymond James Stadium is a state-of-the-art facility opened in September 1998. It has undergone more than $100 million in upgrades in just the last few years, including $10 million in improvements for health and safety issues. For more information see the About the Stadium, Stadium Tour, and Stadium Guide pages.
This is a free service allowing parents to ID children with a wrist band displaying the child's name and seat location. You may sign up for this service at any information booth located near each entry/exit ramp on the main concourse and near the center of each upper concourse.
Tailgating is allowed in stadium parking lots. See Stadium Policies page for parking lot policies.
The 2024 Bowl Game will be telecast nationally and available internationally on the ESPN2 network starting at 12:00 PM ET. January 1st.
Bowl tickets will be available November 20th through Ticketmaster via www.ticketmaster.com. Note that Ticketmaster charges a processing fee for each ticket.
See the General Ticket Information page of this site. All tickets will be mobile tickets and be available through Ticketmaster beginning November 20th. Tickets can also be purchased through the participating school ticket offices, while available, once the teams are announced.
Travelers checks will not be accepted at the concession stands. All transactions will be cashless.
Tickets for wheelchair seating are available through the Bowl Ticket Office (813-874-2695). Adjacent companion seats are available as well. Raymond James Stadium meets ADA guidelines for seating, signage, concessions and restrooms. Accessible (ADA) parking is available on a first come basis in Lots A & C.